Private Sewer and Water Still hasn't Issued the Refund They Agreed to.

Its been five days since I sent Ron  The ePayment request.  He has not acted on it yet, so I text him again.

Me:  Did you get my payment request?

Ron:  I did.  I'll get on it. 

This is the kind of service you can expect from the Private Sewer and Water Corporation.  Ron will not make any effort to solve a problem unless you constantly stay on him.  Even then there's a good chance he won't do anything.