Another Negative Review for the Private Sewer and Water Corp

Yet another dissatisfied customer for Ron Janis and the Private Sewer and Water Corp.  For some reason this one didn't make it through Yelp's automated checkers, but that's ok.  I'll repost it here.

Very much unprofessional and dishonest, stay away. We had Private Sewer & Water come out to fix a minor seepage issue in our basement, nothing too serious, just one small area of our wall when we'd get a lot of rain or after a big snow melt, more of a nuisance than anything. We were assured that installing new drainage tiles would fix the issue and they would be done in a day. Long story short, after a day of jack hammering up the floor, leaving a mess that took hours to clean (topped off by the puddle of antifreeze that one of the cars leaked on the driveway), and over $1000 wasted, an entire wall is seeping water every time it rains. Couple weeks later, one of these guys comes back, says he'll come back with his crew on that Thursday morning (this was on Monday), lied right to my face and never showed up, all calls and emails have since been ignored. And for the record, this is not a business with an A+ BBB accreditation, they are rated an F, with numerous unresolved complaints.

What more can I say?  Unfortunately this guy checked the BBB after he got screwed.  

I win the bet. Ron doesn't call

Ron Janis bet me that he'd call Saturday or today to talk about the money he owes me.  As expected he did not call, so I win the bet.  Yay me.

Ron Janis Fails to Call. Again. Wants contract to return money he stole.

Ron was supposed to call me this morning to work on getting the money that he agreed to repay me over a month ago.  As expected he did not call.  Big surprise.

On the way home from work I gave him a call to remind him that he's a liar, and to explain that he doesn't need my help to complete the payment.  Its simple.  Even my computer illiterate father can do it.

He actually returned my call almost immediately.

He claims that he had a check all ready to go (from a different bank than he told me yesterday) but then his attorney told him that he saw all the things I said about him online and that he should have me sign something to say that I won't say anything bad about him in the future. He goes on about getting notarized, or not getting notarized, and then that he likes me and has nothing against me and I'm a stand up guy, and he likes my in-laws and yadda yadda yadda.

Then he asks if I would be willing to sign something saying I would take down my reviews and that if I violate that his lawyer is going to come after me and on and on.

The whole thing is a load of crap. He's stalling again.  He could have done this a month ago if he was serious.  I don't really care at this point.   I told him I'd sign it.  He said he'd call me on Saturday or Monday which I called BS on.  He wanted to bet me on whether or not he'd call.  I know he's not going to call but he's also not going to pay up when he loses.

There's also nothing I've said online that isn't 100% true. I've repeatedly offered to correct any misinformation in my reviews and Ron has never taken me up on it because he knows its true.  He just doesn't want anyone else to know it.

So now we're waiting for some sort of contract or whatever.

Think about how ridiculous this is.  What company screws over their customer and then admits to it and rather than bending over backwards to make things right, tries to cover their ass?   Dishonest companies like the Private Sewer and Water Corp.  That's who.

Ron Janis Calls again. Can't Figure out ePayments.

Ron called again this afternoon and this time I was around to answer it.  He claims the ePayments don't work.  He went to the bank and had them help him and it wouldn't go through.  Which is odd because he said he has the same bank I do.  And I'm pretty sure all you have to do is click accept through their app, or web page.    Its not rocket science.  Even my Dad can figure it out.

He said some BS about going to call me from the bank first thing tomorrow so I can make sure it goes through, or talk to the teller or something.  I pretty sure its just a stall tactic.    Whatever.  I've offered to take down a bunch of negative publicity for him and all he has to do is return the money that he stole from me.  Seems more than fair. I'm pretty sure he's paying more than that to try to recover his image.

He could always try to be an hones businessman but I don't see that happening any time soon.

Ron Calls

Ron called this afternoon.  I was in a meeting at the time and he didn't leave a message so I have no idea what he wanted.   It certainly wasn't about returning the money he owes me.   Probably a pocket dial.  Or maybe he misses me.  Or maybe he saw the review I put up City Search and he wants to cry about it.  Who knows?

Negative Review for Private Sewer and Water

I submitted a review for Private Sewer and Water Corp on CitySearch.com tonight.  I hadn't before because it seemed like a low quality site that I can't imagine many people use so why bother.  But Ron has been spamming it with fake positive reviews in an attempt to bury some of the other negative reviews that he has received.

I figured if he's paying that much attention then maybe it will piss him off a bit to see my post.  

I did find something interesting though.  One of the other guys who went on an epic rant about how Ron screwed him and bounced checks updated his review to say that he still hadn't been reimbursed for what was owed. His post went back to the top.  So I'm going to edit my post every week or so to make sure it stays relevant.

Still no Activity from Private Sewer and Water. One Last Chance

So its been over a month since Ron agreed to return some of the money that he took from me without actually doing any work. Since then he's essentially ignored all follow up requests.  I've had enough so I'll give him one more chance before I fill out reviews on whatever sites I haven't already hit.  I text him one last time:

Me: Last chance. Where is my money?
Ron:  Last chance, like or else?

First time he's actually responded to a test in a month.  What a douche.

Me: So you do get text messages.
Ron:  On this phone yes.

I've sent him numerous texts to this phone in the last month and he hasn't responded since confirming that he received an ePayment request from me.

Me:  So are you returning the money or we just going to play games?

No response from Ron.  I guess its back to games.

Another Unresolved BBB Complaint for Private Sewer and Water Corp

Ron Janis and the Private Sewer and Water Corp just keep racking up the BBB complaints.  They added a new one on 3/31.  Sounds awfully familiar to what they pulled on me.

ComplaintSEWER PIPE FROM THE HOUSE TO THE STREET HAD TO BE
REPLACED WHICH I HAVE NO COMPLAINT FOR
BUT PART OF THE CONCRETE DRIVEWAY HAD TO BE CUT
AWAY. NOW I HAVE A 2 FOOT DEEP HOLE SITTING HERE
THIS WAS DONE FIRST PART OF SEPTEMBER-NOW IT IS
November,3 MONTHES LATER
I HAVE BEEN CALLING THE COMPANY--PRIVATE SEWER & WATER I HAVE BEEN CALLING ALMOST EVERY DAY AND I
AM GIVEN SOME KIND OF EXCUSE OR SOMETIMES THEY
GIVE ME A TIME AND DAY--I CALL THEM EACH TIME
AND AM TOLD THEY WILL BE THERE SHORTLY

Desired SettlementALL I WANT IS THE DRIVEWAY TO BE FINISHED SO I CAN
DRIVE INTO THE GARAGE AND NO ONE WILL FALL IN

Final Consumer Response
Information received from Complaint #XXXXXXXX:
SEP 11 I HAD HOME SEWER PIPES REPLACED DUE TO ROOTS.PORTION OF THE DRIVEWAYHAD TO BE DUG UP. THE JOB WAS FINISHED AND I PAID $13,981.53. *** ***** THE OWNER SAID WILL BE BACK IN A DAY OR SO TO RE-CONCRETE THE DRIVEWAYI HAD TO MAKE A CALL EVERY FEW DAYS TO FINISH THE WORK. EACH TIME WAS A DIFFERENT EXCUSE. I SAT HERE WITH A HOLE IN THE DRIVEWAY TILL NON 21.OCT 3 *** ***** ASKED FOR $1500.00 FOR BOND AND PERMIT,PROMISING HE WILL RETURN $1000.00 WHEN ADDISON APPROVES THE JOB. END OF DECEMBER RO TOLD MEHE GOT THE $1000.00 AND WILL RETURN ITI AM STILL WAITINGNOV 21 THE CEMENT TRUCK CAME, *** CALLED ME AND HE HAD TO GO OUT OF TOWN,ASKED ME TO GIVE HIS EMPLOYEE A CHECK FOR $885.60 TO GIVE THE TRUCK DRIVER AND HE WOULD PAY ME BACK. JUST BEFORE CHRISTMAS I GET A LETTER FROM MOHR STATING THE CHECK FROM PRIVATE SEWER & WATER WAS RETURNED FROM THE BANK MARKED NSF AND A LIENWOULD BE PLACED AGAINST MY PROPERTY SINCE I WAS THE OWNER,I WENT TO MOHRAND PAID $516.93 PLUS $30.00 NSF PENALTY.I CALLED *** EVERY FEW DAYS, I TOLD HIM I WILL COME TO HIS OFFICE TO PICKUP A CHECK. I ASKED HIM WHEN AND WE AGREED TO DATE/TIMETHIS HAPPEND 3 TIMES I DON'T THINK HE HAS ANY PLANS TO PAY ME. EVERYTIME I TALK TO HIM HEHAS A DIFFERENT EXCUSE.

DesiredSettlementID: Refund
ALL I WANT IS THE MONEY HE OWES ME BOND=$1000.00 MONEY SUPPOSEDLY GIVEN TO THE CEMENT TRUCK DRIVER=$885.60 PAYMENT MADE TO MOHR CONCRETE=$516.93 NSF PENALTY=$30.00 TOTAL OWED ME===$2,432.53

BBB Complaint for Private Sewer and Water Corp